ACD
Use our software to easily set up and manage automatic call distribution based on agents’ skills.
Customer History
Get an overview of all previous conversations and bring more context to your customer experience. Integrate your CRM via API for a more holistic view.
WhatsApp Bot
You can setup a WhatsApp bot to respond to many of your customer answers, fast and sure.
Our software
Find out more about our software
Our Contact Center Software can be customized based on your team’s needs
IT'S CALL center software
Enables agents to be more effective when handling customer interactions - deliver a better service experience or sell more.
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Customer Service
Talk to your customers via the channels they prefer. Achieve customer experience excellence through Phone, Email, Chat, WhatsApp, and Social Media.
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Reporting & Analytics
Get real-time and historical reports, dashboards, and alerts based on call center best practices.
We offer fully modular cloud contact center solutions that you can easily personalize without the need for IT support
Happy Clients
Projetcs
Hours Of Support
Hard Workers
Features
Our cloud-based contact center solution allows you
To engage with customers through the channels they prefer.
Voice
Full-featured cloud contact center with crystal-clear phone services, all you need is an internet connection and a computer
Complete e-mail platform to prioritize, automatize and easily communicate with your customers
Bots
You can set up many different bots to automate many different tasks, and improve your customer interaction.
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Why Choose IT'S CALL
Delivers Amazing Customer Experiences
100% Cloud Technology
All you need is internet connection, computers and headsets
Simple Pricing
Monthly or annual pricing with no long-term contracts.
We Support You
Dedicated Key Account Manager and 24/7 support team.
Highly Scalable
We provide you with a new agent set in a few seconds.
Ingtegration
Integration with systems you already use.
Automation
through our bots, you can automate many simple tasks to maximize your efficiency.
Contact
Contact Us
We are available on Phone, Email and WhatsApp to guide you around any questions you might have.
Our Address
Tlaquepaque, Jalisco, México
info@its-call.com